Withdrawal Issues

1. How long does it usually take for withdrawals to be credited?

-USDT
Same day withdrawals are limited to less than 1000 USDT per account per day, and up to 3 business days for amounts over 1000 USDT.
-ARC
Maximum 7 business days.

2. Are there any fees charged for withdrawals, and what is the rate of the fee?

We charge a withdrawal fee, typically at a rate of 5%.

3. Are there minimum and maximum withdrawal limits?

Withdrawals typically require a minimum of 10 USDT to initiate. There is no maximum limit, but withdrawals above 1000 USDT require approval before being processed.

4. Can I cancel a submitted withdrawal request?

Under normal circumstances, funds are credited instantly upon withdrawal initiation, so you cannot cancel a submitted withdrawal request.

5. Will I receive a notification after a successful withdrawal?

Depending on the setup of the receiving address of wallet or exchange.