1. The screen remains dark after opening or page doesn't load. It might due to internet issue, try refreshing the browser. 2. The screen remains dark and doesn't load after refreshing the browser. Previous session data might not be cleared completely. Visit https://client.arcanalytic.com/Logout to fully clear session data. 3. If black screen issue persist after above, kindly upgrade PC's java version via windows upgrade.

1. The screen remains dark after opening or page doesn't load.
It might due to internet issue, try refreshing the browser.

2. The screen remains dark and doesn't load after refreshing the browser.
Previous session data might not be cleared completely. Visit https://client.arcanalytic.com/Logout to fully clear session data.

3. If black screen issue persist after above, kindly upgrade PC's java version via windows upgrade.

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