Help Center1. Is there a trial period available for experience?
Our product currently does not offer a trial period, but you can terminate your subscription at any time after subscribing to the service. Subscription fees are non-refundable.
2. How do I upgrade or downgrade subscription plans?
You can upgrade by simply opting for a more advanced subscription plan, but we do not accept downgrades. You may choose to terminate your subscription and then re-subscribe to a lower-tier plan if needed. However, this may affect your ranking.
3. How do I cancel subscription services, and will I receive a refund after cancellation?
You can find the option to terminate your subscription or close your account on the Subscription > My Plan page, and follow the prompts to proceed with terminating the service.
4. How can I get support and assistance from ArcanalyticAI client service?
You can find FAQs, client manuals, official announcements, and other information within ArcanalyticAI. If you still have questions unresolved, you can seek assistance through the built-in client service chat window.
5. What opportunities does ArcanalyticAI offer for participating in activities?
You can participate in our affiliate program. Additionally, we will occasionally launch promotional activities, so please pay attention to the official announcements to not miss out on exciting events.
6. What are the requirements for participating in the affiliate program?
As long as you subscribe to our services and become our client, you can participate in the affiliate program. Then, you can earn rewards by promoting our products and team building.
7. What rewards can I get by participating in the affiliate program?
By participating in the affiliate program, you'll have the opportunity to earn USDT bonuses, and reaching certain rankings may also qualify you to participate in the additional jackpot distributed by the company.
8. If the rules of an activity are unclear, where can I find detailed information?
You can learn about the details of any activities by checking the official announcements and asking client service.