Registration Issues

1 min. readlast update: 05.22.2024

1. Where can I find the client manual or guide for ArcanalyticAI?
Arcanalytic knowledge base is at help.arcanalytic.com. We have guides and FAQ all in our knowledge base.

  

2. Is there an age limit for registration?

The age limit is clearly stated in our terms of use, requiring clients to be at least 18 years old to register for an account. This is to ensure that clients have sufficient legal capacity and maturity to understand and comply with the terms and conditions of service, while also protecting the personal information security and privacy of minors.

  

3. What should I do if I encounter email verification failure or do not receive the verification email during registration?

a. Make sure the email address you entered is correct. 

b. Sometimes, the verification email may be mistakenly classified as spam, so please check your spam folder. 

c. Sometimes, there may be delays in receiving emails, so please wait a bit. 

d. Try resending the verification email. 

e. If the above methods still cannot solve the issue, please contact client service for assistance.

  

4. Are there any registration rewards or promotional activities?

Currently, there are no registration reward activities. Any activities will be announced in official announcements where you can find details.

Was this article helpful?