Help Center1. Can my login password and PIN be the same?
Yes, both the login password and the PIN can be the same. However, it is not recommended as your account will be prone to security breaches.
2. Can I create multiple accounts to form my team to qualify for other affiliate programs?
Yes, you can create multiple accounts. As long the accounts have a subscription, you can create as many accounts as you wish.
3. What will happen to my downline’s downline if my downline decides to close his account?
Should this situation happen, your downline’s downline will become your downline.
4. How do you convert ARC to USDT?
You can participate in more campaign events as pay-outs are in USDT.
5. How do you convert USDT to ARC?
To convert USDT to ARC, subscribe to any subscription plan. Visit https://help.arcanalytic.com/subscriptiontop-up-guide/ for the guide to subscription.
6. If I create an account and do not subscribe to any subscriptions within 3 days, the account will be deleted. Will I be able to create an account again?
Yes, any accounts without a subscription plan will be deleted within 72 hours. You can create a new account with a similar email if your previous account has been deleted. However, any existing referrals under that account will not be associated with the new account you created.
7. Will there be a chance that all campaigns will be full and I won’t be able to join any?
Yes. As the number of users grows, there might be a chance that you might not be able to participate in any, so join as many campaigns as you can. Please be assured that Arcanalytic AI is constantly searching for new opportunities so there will be constant updates of new campaigns.
8. Is there any priority entry based on rank for campaign events?
No, all campaign events are on a first come first served basis. There will not be any priority entry.
9. Is there a specific time for Arcanalytic AI to launch new campaigns?
No, there is no specific timing for Arcanalytic AI to launch new campaigns. When Arcanalytic AI spots a new opportunity, it will launch a new campaign. Do try to login more often, so you will not miss out on new campaign events.
10. The Odds shown on the campaign are different from sports betting websites. Why is it?
There may be a small difference from the odds shown on the bookmaker's website on different accounts with the same bookmaker. It is due to 1st the credit amount, the relation with the bookmaker, and the bet size. Some accounts with the same bookmaker will have better odd rates which is very normal for sportsbook
11. The amount I received is different from the profit % shown in the campaign, why is it?
The pay-out from the campaign is derived from the Amount entered * Campaign % * Subscription Level %. Do contact us on live chat or open a support ticket if the amount you receive differs.
12. How do I cancel my subscription?
Visit https://help.arcanalytic.com/termination-guide/ for the guide to cancel your subscription.